Supplies, Service & Maintenance for Your Copier

Buying Supplies & Parts

When buying supplies and parts you must remember that supplies and parts are specific for the make and also for the model. If you do not use the exact specified products severe damage will most likely rapidly occur.

Parts and supplies are generally available for up to 10 to 15 years after the machine is manufactured. However towards the later years as production and inventories decrease prices will start to rise.

Yield and lifespan of supplies and parts depend on 1) copier make and model, 2) usage and copy volume, 3) condition of machine, 4) periodic maintenance, and 5) quality of supplies and parts purchased.

Wholesale Parts & Supplies for All Makes & Models !

Everything Discounted up to 60% off List Price !!

View On-line Catalog


OEM verses Aftermarket Supplies and Parts

OEM (Original Equipment Manufacture) parts are either manufactured directly by the copier company itself or by a factory authorized contractor. OEM supplies and parts are the standard and generally premium priced.

Aftermarket parts and supplies offer you the consumer a chance for considerable cost savings. And as with many aftermarket parts available, they will actually out perform OEM parts. Quality of the aftermarket item will range from slightly substandard, to a much improved quality with a greater yield/lifespan over the OEM part.

You may think that all franchised factory copier dealers use only OEM. Well, they might want you the consumer to believe that, but it is often far from the truth. Many factory dealers often prefer to use the superior / extended yield type of aftermarket parts on machines under Service Contract, because of their reduced price and increased performance.

Basic consumable supplies that most photocopiers require are 1) Toner, 2) Developer, 3) Fuser Oil or Cleaning Rollers. The basic consumable machine parts are 1) Drum, 2) Fuser Rollers, 3) Cleaning Blades, 4) various lamps, 5) clutches, and 6) paper feed tires.


Service, Repair, and PM’s

As with any piece of equipment copiers will require maintenance and repairs. Copiers especially because their inherent design and the desire for good copy quality. The lighter duty the machine is and any increased copy volume will affect the frequency of service.

Photocopiers have many consumable supplies and parts. We all know that the Toner is a consumable supply. Well, there is also often developer, and such parts as the Drum, Fuser Rollers, Cleaning Blades, Paper Feed Tires, various lamps, clutches, and other small components. All of the above mentioned consumable copier parts and supplies have a limited service life, and as they degrade, they will drastically affect machine performance and copy quality.

The frequency that a particular machine requires service repair or Preventative / Periodic Maintenance (PM) varies. It can generally be gauged by the factory designated monthly copy volume figures. The higher this number is, the less frequent the machine will be in need of service. Also environmental and general operating conditions will greatly affect the time between Service PM's.

Typical cost for a one hour service call ranges between $55 to $210. The average cost per one hour service call for most makes is $85.


TechLine Help for Our Customers who want to install repair parts or have Questions.

For our Free Customer Tech Line Call... 1-888-411-3858


Service Sheets available... for your specific machine. Step by Step Instructions for Maintenance, Drum Replacement, Developer Replacement, Error Codes Explained, Copy Quality Adjustments, etc. Yours for Only $14.95.

View On-line Catalog


Do it yourself Maintenance & Service Tips ! Save $$$

Regarding care and maintenance of your machine there are a few simple things that you can do yourself. This could possibly save you hundreds of dollars a year depending on your machine and the volume of usage. Described below are some basic and simple care and maintenance procedures for improving copy quality and performance.

WARNING !! ... Disclaimer, the author advises that you have a competent service tech demonstrate to you appropriate procedures before trying it yourself.

Tools & Supplies Needed :

For best results maintenancing your copier...Use what the Service Techs use !

CopyTech Maintenance Kit... Only $64.95 ... See Kit details


Basic Safety Tips & Precautions before working on machine :


Basic Maintenance Procedures :

Before proceeding ! ...Please read Basic Copier Operation explained.

  1. Open machine, and locate the drum so as you Do Not Touch It! (any fingerprints, scratches, pin holes, or nicks may ruin this costly part).
  2. Carefully lightly brush and vacuum loose toner and dust from all accessible areas inside of the machine. Be careful to keep vacuum nozzle at least 2 inches away from delicate electronic components and circuit boards. Any static electricity may damage these sensitive components.
  3. Locate and carefully remove the Corona Charge Wire Assemblies (typically 3 to 4 assemblies). Some Corona assemblies have a retaining screw. These Corona Chargers drastically affect copy quality when they are not perfectly clean. They may appear clean, but still may be soiled. Use a can of Compressed Air, blow toner residue away from Corona insulator block assembly. Next take a Q-Tip moistened with Isopropanol and wipe wires clean. Some pressure may be applied with the Q-Tip, but be careful as not to break these delicate wires. For wires that are still soiled/dis-colored and not "squeaky clean" use special Corona Scour Strips (provided in CopyTech Kit). Next reinstall Corona assemblies being careful not to damage the Drum.
  4. Locate and clean heated Fuser Rollers in paper exit area of machine. Make sure the upper and lower rollers are allowed to fully cool before cleaning with an Isopropanol soaked cloth. Rotate rollers and clean residue. If rollers are found to have wear or are scratched have them replaced. Worn rollers will cause poor copy quality and paper wrinkling or jamming. While cleaning rollers notice Paper Pickoff Fingers that contact the rollers, clean the hardened toner buildup from the underneath side that contacts the roller. Clean with fingernail or other suitable means.
  5. Clean Paper Feed Tires (cassette area) and rubber drive rollers (inside machine) if they are easily accessible. Clean with a cloth moistened with Rubber Rejuvenator. Over time these tires/rollers will become glazed and hardened causing frequent paper jams.
  6. Clean Copyboard Glass with Anti-static Glass Cleaner and paper towels. For stubborn residue scrape copyboard glass with single edged razor blade then clean again. If you feel capable, remove copyboard glass and lenses cover, clean all optical mirrors and lenses with anti-static glass cleaner only. Also you may want to slide the scanner/exposure lamp assembly (noting it’s home position) to reveal all of the optical mirrors for cleaning.
  7. Lubricate Scanner shafts, Lens shafts, slide rails, and pads. Use a small amount of lightweight machine oil for lubricating scanner and lens shafts. Place a small amount of white lithium lube on slide rail contact areas and pads.
  8. Clean ADF Belt or Copyboard Pad with Special Belt / Pad Cleaner. Clean with a cloth moistened with Cleaner. Do not use other cleaners for they will most likely not clean properly and or cause damage to the ADF Belt. The Belt / Pad Cleaner is formulated to remove ink / toner stains and prevent unnecessary background when you perform reduced sized copies from the original.
  9. Spray general cleaner on cloth and wipe exterior of machine clean.
  10. Plug in machine and run 30 test copies.
  11. Make copy quality adjustments according to your manual or Service Sheet.
  12. If the copy quality is still poor, see Basic Trouble Shooting Guide.
  13. Your Machine should know produce "Perfect Copy."
  14. Send a Check for $85 Payable to : Advanced Copy Products, Inc. (Just Joking !).

When you combine periodic maintenance and high quality parts your selected machine will give years of good reliable service.

View On-line Catalog


Copyright © 1996 - 2002 Advanced Copy Products, Inc.

All rights reserved.


Please Read Our Online Disclosure